

The Network Analytics Engine (NAE), included with AOS-CX, provides a built-in framework for monitoring and troubleshooting networks. Upgrades and updates can be easily enabled, reversed, and changed without impacting the network or the people who rely on it. Intuitive software-defined management tools, built-in analytics, and programmable scripting offer unparalleled insights into network and device activity, fault isolation, and system performance. The Aruba AOS-CX operating system features a time-series data base that provides deep visibility into data traversing the switching fabric. Mobility in hospitality is a priority, but so too is the wired network.

The first step to knowing your guest is ensuring they are on your network.Īruba’s Airpass enables your loyalty guests to transition automatically from their provider’s cellular network to your wireless network. “The Aruba Edge Services Platform can help hoteliers to get ahead of guest expectations and enable smart digital hotel initiatives,” says Gordon. “To meet this demand, the hospitality industry needs to evolve constantly and be ready for coming innovations – such as facial recognition, service automation, robots and VR to name just a few.” “Hoteliers need to evaluate Wi-Fi solutions that can enable proven technology innovations through ecosystems partnerships that help turn networking infrastructure into a powerful personalisation platform.” That’s why simply deploying Wi-Fi solutions for connectivity alone is no longer enough.

It is has never been more critical to leverage technology to interact with guests.ĭriving consistent and personalised guest experience requires making sense of collected data quickly and responding accordingly. Guest experience can and will make or break not just the stay but whether or not you get the business at all. “Hospitality companies must find a new recipe for success – one that perfectly strikes the balance between the digital and physical worlds, empowers employees to provide extra-human service in a high-tech environment, and delivers the total experience for guests,” says Warren Gordon, ARUBA/HPE Business Unit Manager at Duxbury Networking, local distributors of ARUBA/HPE technology. Click here to learn more about Duxbury Networking.īut while this is an exciting time for innovation, this reliance on digital technology could also be a challenge to an industry that is largely built around in-person, human-to-human experiences.After a transformative few years, which saw the entire industry adopt critical technology solutions in order to survive, hotels, venues and more are now offering seamless connected, digital-first services to their guests.
